I didn't receive the Member Sing

Hello, on April 11th, I won the code to win the member, as soon as I entered the game I put the code to get it, came a message saying that I won the 'member', but after a while I realized that I Was not with him. I talked to some people inside the game and they told me that as soon as they put the code, a member item was sent to their inventory, I saw my inventory and didn't find that item. Could you give me another code member, please?.

Make sure your inventory was not full,
And take your member sign by using this code: rrr41